
Webinar Library
Access recordings and slides from previous AHA Team Training webinars.
Our webinars cover a variety of health care and team training topics, including TeamSTEPPS, patient safety, change management, and more. This on-demand library is a free resource for busy health care professionals to watch recordings and download slides whenever it fits into their schedules.
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Most Recent Webinar
April 9, 2025
Whether you are attempting to launch a quality improvement initiative, TeamSTEPPS framework, or a new business model, a human-centered design approach suggests that you properly frame the challenge, empathize with your audience, validate key assumptions, and be both inclusive and adaptive when scaling.
In this webinar, designers from Do Tank share techniques and a few case study examples that will help you engage key audiences (leaders, community members, colleagues, etc.), dive deep into the ‘problems to solve’, and test new ideas. A particular focus is paid to design canvases and methods, along with the art of generating the understanding and ownership that will inspire a collective will to change (rather than just a management directed one).
Learning Objectives:
- Understand some fundamental concepts and methodologies for human-centered design
- Learn from specific case studies and examples about how other teams have used human-centered design
- Discover key principles and best practices for engaging teams and shepherding change
Speakers:
- Adam Kohlrus, MS, CPHQ, CPPS
Chief Health Strategist, Do Tank - Leslie Wainwright, PhD
Partner, Do Tank - Matthew Kelly, MBA
Partner, Do Tank
Past Webinars
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