Telehealth: Teams Transform Health Care

June 17, 2020

Telehealth is transforming our health care system and requires many teams to come together to develop and launch a comprehensive program. Barb Edson, BSN, MBA, MHA, Executive Director for the University of North Carolina Health Care System (UNC HCS) Virtual Care Center shares her experience planning and implementing a telehealth program. She discusses the journey UNC HCS took in establishing a program and several case examples of how teamwork is critical to telehealth workflows for eConsults between providers and direct patient care with ambulatory video visits and inpatient rounding and consults.

Learning Objectives:

• Discuss key departments needed to establish a robust telehealth program
• Compare in-person health care processes to telehealth health care processes
• Explain how to implement inpatient telehealth workflows