AHA Knowledge Exchange
Gain insights from the C-suite and health care leaders on the most pressing issues: navigating a changing landscape; fostering a culture of innovation; building health care’s workforce of the future; accelerating the shift to digital transformation; and leading for equity and resolving disparities.
Newest Knowledge Exchange
Expanding Access, Strengthening Community Presence: A New Hybrid Model for On-demand Care Delivery
How integrated emergency and urgent care partnerships can improve patient access, engagement and outcomes.
Health systems are under increasing pressure to improve access, expand ambulatory networks and meet rising consumer expectations while navigating capital and operational constraints. Integrated emergency department (ED) and urgent care (UC) models offer one approach, helping patients access the appropriate level of care while enhancing patient experience, strengthening community presence and supporting more efficient use of resources. These models also introduce important operational, clinical and regulatory considerations, including EMTALA screening and stabilization requirements, as well as partnership and joint venture structures that can support capital-efficient growth. This e-book explores the strategies health care leaders are using to improve access, strengthen the front door of care and optimize ambulatory networks. It also examines how integrated ED/UC models and strategic partnerships can enhance patient experience, improve patient flow and create sustainable value across the care continuum.
Latest AHA Knowledge Exchange

Join the Conversation
- Network with your peers in this collaborative forum.
- Share your unique perspectives and gain practical takeaways.
- Better understand the challenges and successes the hospital field is experiencing as it enters the rebuilding and recovery phase.
- Participation is limited to facilitate a small group discussion.
- Be featured in a special report in AHA Today.
How to Register
Participation is limited to facilitate a small group discussion. Registration is required. There is no fee to attend. Contact events@aha.org for more information.

