Reimagine Patient and Family Communication with Mobile Technology
Event Format
Webinar
Date
Wed, Oct 20, 2021, 12:00 PM – Wed, Oct 20, 2021, 01:00 PMCost
Free
Type
Webinar Recordings
Event Host
Open To
Members and Non-members
Description
BONUS SPONSORED WEBINAR!
October 20, 2021
Now, more than ever, meaningful human connections are needed in healthcare. For families and friends at home or in a waiting room, receiving status updates about their loved ones in a hospital reduces the levels of worry and stress. Learn how Lehigh Valley Health Network uses a mobile app to send secure texts, photos, and video updates to patients’ loved ones. These meaningful images and words provide needed connectivity and transparency.
Learning Objectives:
- Discuss the potential feelings of worry, anxiety, isolation, and stress that patients and their love ones may feel before, during and after a surgery or a hospital stay
- Explore solutions that can help reduce anxiety and improve the healthcare experience for patients and families during and after COVID-19
- Discover how the perioperative team at Lehigh Valley Health Network uses a mobile app to send secure texts, photos, and video updates to patients’ loved ones
- Measure the potential impact that human-centered technology has on HCAHPS scores
Speaker:
- Hope Johnson, DNP, MSN, MBA, RN, CNOR, NEA-BC
Administrator of Perioperative Services, Lehigh Valley Health Network
SPONSORED BY:
