Reimagine Patient and Family Communication with Mobile Technology

BONUS SPONSORED WEBINAR!

October 20, 2021

Now, more than ever, meaningful human connections are needed in healthcare. For families and friends at home or in a waiting room, receiving status updates about their loved ones in a hospital reduces the levels of worry and stress. Learn how Lehigh Valley Health Network uses a mobile app to send secure texts, photos, and video updates to patients’ loved ones. These meaningful images and words provide needed connectivity and transparency.

Learning Objectives:

• Discuss the potential feelings of worry, anxiety, isolation, and stress that patients and their love ones may feel before, during and after a surgery or a hospital stay
• Explore solutions that can help reduce anxiety and improve the healthcare experience for patients and families during and after COVID-19
• Discover how the perioperative team at Lehigh Valley Health Network uses a mobile app to send secure texts, photos, and video updates to patients’ loved ones
• Measure the potential impact that human-centered technology has on HCAHPS scores