Case Studies
Some patients have difficulty effectively managing their medications because they don't fully understand the importance of proper dosage, when to take their medication and how drugs interact. Read how Ellenville Regional Hospital implemented safety checks that benefit its patients. This case…
Since 2010, the academic medical center has been supporting a program to reduce 30-day all cause readmission rates by targeting efforts on a subset of patient populations each year.
A gap analysis was conducted. Key themes emerged in this analysis such as inadequate preparation for self-management of medical conditions and gaps/concerns acorss the continuum including: communication, medication reconciliation, and variations in knowledge sets of caregivers.
Three patient navigators are used to advocate on behalf of women with abnormal breast findings on mammograms. The main goals of the program are to remove barriers to making appointments (e.g. transportation), not knowing the next steps in care, and financial issues. In addition, navigators are…
Using a Community Needs Assessment, Morris Hospital, which serves 18 rural communities, identified the need for a free patient transportation service for health care appointments. The program, developed through a Plan-Do-Study-Act approach, has provided 140,000 rides since its inception. Read the…
After identifying inequities with affordable access to primary care services and an uncoordinated system for vulnerable community populations, the hospital formed a community stakeholder group. Later, a formal partnership between the local hospital and university was forged to form a primary care…
The Greater Detroit Area Health Council is taking an innovative approach to reducing disparities in care. Through locally produced videos, the collaborative is leveraging local voices to increase understanding of Race, ethnicity and language (REAL) data collection and to improve blood pressure…
All practices participating in Better Health Greater Cleveland collect and submit data on patients? race, ethnicity and primary language every six months. The alliance stratifies ambulatory measures along several categories, enabling it to identify and address disparities in care and outcomes. One…
St. Joseph Regional Health Center went on a Lean journey to not only save money, but improve the care of patients. In line with its mission statement--to provide excellent health care and promote wellness throughout the community--SJRHC applied Lean principles to its emergency department and…
This case study describes a pilot program to find out the effect that integrative behavioral health services have on length of stay and emergency department visits. The one-year program had an estimated savings of 108 days, saving more than $100,000. It aligned with the Triple Aim's goals of…