Case Studies
Strengthening - Treatment - Outcomes - Patients Elmhurst Hospital Center participated in developing the STOP (Strengthening Treatment and Outcomes for Patients) Sepsis Collaborative to develop protocols to support early detection and treatment of severe sepsis and septic shock in the emergency…
INTEGRIS Health is the largest Oklahoma-owned health care corporation. Its facilities cover the continuum of care, with five hospitals in the Oklahoma City metropolitan area, three regional hospitals across the state, and a joint venture with six other facilities. Recognizing that a large…
With four hospitals and more than 120 employed medical providers, St. Charles Health System is a provider of medical care in Central Oregon.
Meridian Health is a leading not-for-profit health care organization in New Jersey, comprised of six hospitals, nursing and rehabilitation centers and outpatient centers. At Meridian Health, 17 percent of patients are from racially and ethnically diverse groups. Knowledge of cultural customs…
The hospital applied for the Joint Commission certification as a Primary Stroke Center. In order to achieve certification, performance data was collected and analyzed. An opportunity for improvement in partial thromboplastin time results available to clinicians in 45 minutes was identified. The…
Many Medicare patients with life-limiting illnesses had no documented advanced directive while in the ICU. The hospital's aim is to address their physical, emotional and social needs by having a plan of care goal conversation in order to establish a written advanced directive. This project…
During 2011, the hospital joined the IHA Project Re-Engineering Discharge (RED) collaborative to reduce avoidable hospital readmissions. A Six Sigma level of 1.9 for the discharge process and medication reconciliation process showed that there was a lot of deviation. Process maps, swim-lane…
A Rural Hospital's Push to Move Patient Satisfaction From Better to Best in the Emergency Department
The patient experience as measured by patient satisfaction scores is an organizational goal. In the emergency department, staff was challenged to move patient satisfaction scores from the 70th to the 90th percentile rank.
Only 20 percent of chronic obstructive pulmonary disease patients at the hospital were properly diagnosed and staged with spirometry. Because of this, care was not evidence based, and there was poor coordination between sites of care. The team developed a COPD program spanning the continuum of…
Care for people with multiple chronic health conditions is often fragmented, resulting in increased use of high-cost services, without necessarily achieving better outcomes. Read how Ellis Medicine is connecting the dots for patients. This case study is part of the Healthcare Association of New…