Case Studies

Based in the Pennsylvania cities of Allentown, Bethlehem and Hazleton, Lehigh Valley Health Network includes three full-service hospitals across five campuses, a children's hospital, 12 community health centers and a 1,100-member physician group. Community members are integral partners as…
Lean Six Sigma tools were used to reduce pressure ulcers at Memorial Health System, Springfield, Ill. Bundles and communication tools were employed. The hospital set a goal to reduced pressure ulcers by 50 percent by applying Lean Six Sigma methodologies. Process defects were identified for…
Norwegian American Hospital, Chicago, improved both influenza and pneumococcal vaccination rates by 73 and 32 percent, respectively, achieving care that is patient centered.
Northwestern Memorial Hospital, Chicago, worked to create a highly reliable system for follow up of unexpected radiologic findings, improving timeliness of care.
Matching patients with primary care physicians was top priority of this project improvement by the care team at Northwestern Memorial Hospital, Chicago.
Montefiore Medical Center's School Health Program is the largest and most comprehensive school-based health program in the country. It provides medical, dental, behavioral, preventive and community-based health services to 27,000 students in 65 Bronx public schools more than 70,000 times a…
Albany Medical Center developed the Child Advocacy Resident Education program that aims to improve access to healthier foods in Albany's South End neighborhood. Physicians established a farmers' market in this urban neighborhood to provide locally grown produce and information about…
The National Center for Health Care Leadership's diversity leadership demonstration project is the first to employ pre-post intervention assessment of system-wide diversity and cultural competence change initiatives. The project emphasized collaboration between researchers and professionals to…
In a this video, leaders from CHRISTUS Health provide an overview of the Equity of Care initiative, including the importance of eliminating health care disparities and key action areas for eliminating these disparities. These action areas include increasing the collection and use of race, ethnic…
Increasing the racial and ethnic diversity of the nation's health professions workforce has many advantages: workforce that more accurate represents US population; minority health professionals are more likely to work in medically underserved areas; and as a strategy toward eliminating health…