Patient Journey
The outpatient surgical care landscape is shifting. Patients want greater affordability, efficiency and convenience in the care they receive. Payers expect the same. Hospitals and health systems are responding by continuing to make significant investments in ambulatory surgery centers (ASCs).…
Patient engagement solutions must put the patient first.
Consumer expectations have risen dramatically for a frictionless health care journey
In this episode, Marcus Osborne, senior vice president at Walmart, talks about consumerism in health care.
Children’s Wisconsin developed a communication tool — Patient Journey — to proactively address families’ expectations and concerns by providing information before, during and after procedures.
Lessons on how to use technology to improve the patient medical journey are playing out at Moffitt Cancer Center.