Urban

Matching patients with primary care physicians was top priority of this project improvement by the care team at Northwestern Memorial Hospital, Chicago.
Albany Medical Center developed the Child Advocacy Resident Education program that aims to improve access to healthier foods in Albany's South End neighborhood. Physicians established a farmers' market in this urban neighborhood to provide locally grown produce and information about…
Diversity has become a core value at U.S. hospitals. Meridian Health, a not-for-profit health care organization in New Jersey, displays its diversity statement, central to mission and vision, at its six hospitals as well as its nursing and rehabilitation centers and outpatient centers—and…
Making incremental changes and collaborating with area hospitals and community organizations have been a winning combination for improving care coordination and reducing readmissions at Bon Secours Baltimore Health System. The health system serves a West Baltimore population with 20% of families…
It is estimated that 25 percent of falls by hospital patients are preventable. Saint Alphonsus Regional Medical Center, a 380-bed hospital in Boise, Idaho, launched an initiative to reduce falls by half in one calendar year. Led by the hospital's nursing quality and safety coordinator, the project…
Small tests of change can give hospitals momentum and show early progress in improvement projects. Lakeview Regional Medical Center, a 172-bed hospital in Covington, La., focused on collaborating, improving coordination and conducting small tests of change to reduce its 30-day readmissions rate.
Improving population health is a must-do strategy in transforming health care delivery. Yale New Haven Health System, based in New Haven, Conn., has progressed quickly to improve population health management, developing data-driven interventions. The health system conducts a community health needs…
Three patient navigators are used to advocate on behalf of women with abnormal breast findings on mammograms. The main goals of the program are to remove barriers to making appointments (e.g. transportation), not knowing the next steps in care, and financial issues. In addition, navigators are…
What is it?For the last 16 years, North Mississippi Medical Center (NMMC) has hosted the annual Live Well Health Fair. During this event, NMMC and other community organizations partner to offer free seasonal flu shots and free health screenings for anxiety, blood pressure, glaucoma, depression,…
Learn from the best of the best. The 2013 AHA-McKesson Quest for Quality Prize® recipients will share their quality improvement stories during a two-part Hospitals in Pursuit of Excellence webinar series. These hospitals and care systems have committed in a systematic manner to achieving the…