Urban

Nurses have always struggled with balancing time between their workloads. Employee satisfaction and retention continue to be challenges, as the volume of patients and demand for quality care rises. A new system needed to be created to relieve the burden of administrative tasks from the nurse,…
The Problem Central line-associated bloodstream infections have vexed hospitals performing interventional care for years. While the rate at Allegheny General Hospital was no worse than the national average, it was decided that meeting that goal was unacceptably low and that patients were being…
The Problem In 2007, all 19 regional perinatal programs in New York began looking at the reduction of central-line associated blood stream infections because none of them were without incidence. The Solution
The Problem Advocate Lutheran General Hospital admits 32 percent of its emergency department patients per month on average. With this busy of an ED and such high-volume admission, it is critical that all clinicians and departments prioritize and support the patient through the process.
The Problem Several processes used in the care of patients of Advocate Illinois Masonic Medical Center's emergency department had great opportunity to reduce waste, remove nonvalue-added steps and increase the efficiency of patient care. Several pain points were identified:
The Problem Carolina Medical Center-Mercy worked on patient throughput in its ED, while developing and sustaing 5-star patient satisfaction ratings and keeping length of staff under 2.5 hours. Coninuing projects improved flow during rapidly increasing volume loads, as well as the management of…
Holy Cross Hospital Health Centers are primary care medical centers that provide affordable services to only the uninsured in the area.