Urban

Hospitals and faith organizations are collaborating to improve health care outcomes and organize community health care resources. A Hospitals in Pursuit of Excellence webinar highlighted the work of the Congregational Health Network (CHN) in Memphis, Tennessee, and the Maryland Faith Community…
A collaborative network of hospitals and community organizations is improving behavioral health care in Connecticut. Norwalk Hospital partnered with community stakeholders to establish the Greater Norwalk Community Care Team, focusing on delivering enhanced care to individuals with complex medical…
Focusing on value-based payment structures has helped Mount Auburn Hospital design care delivery to meet patient and community needs. Located in Cambridge, Mass., Mount Auburn is the 220-bed regional teaching hospital for Harvard Medical School, serving the Boston and Cambridge metropolitan area.…
Mission accomplished, but the work continues. At Our Lady of Lourdes Regional Medical Center in Lafayette, La., a Lean Six Sigma workgroup set a goal to reduce central line-associated bloodstream infections by 20% in 2014. A multidisciplinary team of physicians and staff from across the medical…
Overcoming language barriers with patients improves communication, a critical element of safety and quality. To reduce medical errors and improve patient safety, Erlanger Health System in Chattanooga, Tenn., has bolstered its language services program. The health system focused on increasing staff…
Sinai Health System, Chicago, “Helping Adults Breathe and Thrive: A Healthy Homes Approach to Improving Respiratory Health of Adults with Asthma.” In one year, the program reduced asthma-related emergency department visits by 66 PERCENT, hospitalizations by 57 percent and participants' daytime…
NYU Lutheran Healthcare, Brooklyn, N.Y., created a shared medical appointment program transforming the usual doctor visit and providing essential health education to its patients.
In order to develop a durable systemic change, one Keene, N.H., program is making the healthy choice the easy choice. Turn a New Leaf, part of Healthy Monadnock 2020 and in cooperation with Cheshire Medical Center/Dartmouth Hitchcock-Keene, provides organizations with the tools, technical…
Teamwork champions on a diverse change team: These were key as The MetroHealth System in Cleveland enhanced its patient safety culture and engaged and empowered staff using TeamSTEPPS®—Team Strategies and Tools to Enhance Performance and Patient Safety. The 700-bed public health care…
This year's winners of Health Care's Most Wired Survey are employing information technology to help they achieve the Triple Aim of health care. These hosptials ensure their application of HIT is driving value, connecting patients and physicians and even moving outside of the hospital…