Case Studies

The American Hospital Association produces case studies on its member organizations across a wide range of health-care topics.

Dartmouth Health, headquartered in Lebanon, N.H., employs more than 14,000 employees in New Hampshire and Vermont.
Trinity Health Grand Rapids — anchored by a 283-bed hospital — operates two freestanding emergency departments, two urgent care clinics, three public health centers, a large HIV clinic and 57 outpatient clinics.
University of Mississippi Medical Center initiated a Diabetes Telehealth Network pilot program to treat patients in the Mississippi Delta region, one of the most impoverished areas in the country.
Illinois Rural Community Care Organization builds the structure necessary for rural providers to be successful ACOs.
Virtual nursing was introduced a couple of decades ago, but it’s getting a fresh look thanks in large part to its successful use during the height of the pandemic.
Monument Health is the largest health care provider in western South Dakota. It is an integral part of the local community, providing a wide array of vital services including behavioral health, oncology and dialysis care.
Leaders choose TeamSTEPPS because it integrates well with existing patient safety program and starts rollout in Women and Children’s division.
TeamSTEPPS seen as a way to operationalize values of collaboration and safety; leads to system-wide implementation of TeamSTEPPS and 15 years of sustainment.
The health system saw an additional 37,000 referrals kept in-network when compared to the prior year, significantly improving its financial performance.
Rebuild and restrengthen team collaboration and communication, and hold a shared mental model for teamwork and safety culture using TeamSTEPPS.