This assessment inventory is designed to help hospital and health system leaders, trustees, medical staff and employees think about how a hospital, department, or clinical area operationalizes patient- and family-centered care.
Patient and Family Education/Engagement
Replacing the AHA's Patients' Bill of Rights, this plain language brochure informs patients about what they should expect during their hospital stay with regard to their rights and responsibilities.
Are your hospital’s volunteers teaming up with others in your community to help the people you serve become healthier? Are they working to enhance the public’s trust and confidence in your hospital or health system? Are they taking on a major health problem and helping those who suffer regain their…
Every day, hospitals and health systems across the country are challenged in so many ways as you seek to care for those in your community. In the midst of these challenges, however, are incredible improvements in the health and wellbeing of our communities – giving all of us much for which we can…
Overview
The “At Your Service” (AYS) Volunteer Intern Program is an innovative, cost-neutral program that provides undergraduate students with an invaluable learning and professional experience, while simultaneously aiding the Temple University Hospital (TUH) community in enhancing patient…
What is it?
Currently operational at four Samaritan Health Services hospitals, the free program provides bilingual, culturally competent, and age-appropriate care and screenings for pregnant women through the Samaritan Maternity Connection. Maternity care coordinators also offer social support by…
Overview
PeaceHealth is a family of hospitals, clinics, doctors, and laboratories based in the Pacific Northwest. Its network of faith-based, mission-oriented facilities has grown to include services throughout Oregon, Washington and Alaska. PeaceHealth Oregon West Network is one of four networks…
Overview
PeaceHealth is a family of hospitals, clinics, and doctors, based in the Pacific Northwest. This network of faith-based, mission-oriented facilities has grown to include services throughout Oregon, Washington and Alaska. PeaceHealth Oregon West Network is one of four networks offering a…
Overview
PeaceHealth is a family of hospitals, clinics, and doctors, based in the Pacific Northwest. This network of faith-based, mission-oriented facilities has grown to include services throughout Oregon, Washington and Alaska. PeaceHealth Oregon West Network is one of four networks offering a…
Overview
The United States population of older adults is expected to increase from 12 percent to 21 percent by 2030. In preparation for the anticipated growth, Clara Maass Medical Center implemented the Hospital Elder Life Program (HELP) to provide extra attention and care to senior citizens…