Billing & Collections
This issue brief discusses the key challenges with the patient billing experience today, based on national surveys and consumer research, and identifies opportunities for hospitals and health systems to improve the patient billing experience.
Nearly 100 bipartisan House members led by Reps. Thomas Suozzi, D-N.Y., and Brad Wenstrup, R-Ohio, urged the departments of Health and Human Services, Labor and the Treasury to ensure their rulemaking for the No Surprises Act reflects congressional intent for a balanced process to settle payment…
A soon-to-be-released study on hospital debt-collection practices is beginning to receive significant media attention, including an article posted this morning. The article, based on a Johns Hopkins University analysis of data collected on the largest 100 hospitals in the U.S. by revenue for the…
America’s hospitals and health systems are a trusted source of health care in their communities. They are committed to providing quality and safe care to all individuals, as well as delivering a care experience that meets patients’ needs and expectations from scheduling through payment.
Advances…
The AHA Board of Trustees earlier this year recommended updating the AHA’s patient billing guidance to better align with how care is delivered and financed currently. Today, we are releasing updated, voluntary guidelines that represent the AHA’s expectations of what the hospital and health system…
Non-profit hospitals are experiencing more bad debt (unpaid bills) after an initial decline following Medicaid expansion in 2014.
Recent articles in both national and local media have again put hospital billing and collection practices into the spotlight. The AHA continues to encourage all member hospitals and health systems to review their policies and procedures, and how they are presented to patients and the public. As…
The last thing a patient should worry about in a health crisis is an unanticipated medical bill that unintentionally impacts their out-of-pocket costs … and undermines the trust and confidence that patients have in their caregivers.
The following is an explanation of hospital charges, payment and costs.
The Veterans Choice Program is designed to help community providers care for veterans, but billing and payment issues can arise. Call 877-881-7618 for assistance.