AHA Team Training
View this webinar to hear how Duke University Health System provides emotional support to team members when they encounter professional, patient-related, and/or personal stressors using a multi-pronged approach. Viewers will learn how to provide peer support directly as well as how to build a…
On this webinar, Stacey DeMaranville discusses TeamSTEPPS tools used during the Women & Children’s Services at UW Valley Medical Center (VMC) initiative to improve teamwork. Our speaker also discusses how the "Team Perception Questionnaire (TPQ)” can support the planning of implementation, how…
Variations in the competency, quality, and adoption of evidence-based medicine among your clinical teams are a core driver of your adverse events and claims. With nurses spending more one-on-one time with patients than any other healthcare worker, this makes the need for their ability to perform at…
The Age-Friendly Health Systems initiative is designed to meet the needs of older adults, looking beyond acute events, engaging the whole community, and achieving better health for older adults. View this webinar to learn about the importance and impact of the 4Ms Framework, hear bright spots in…
Health care organizations can and should remove barriers and develop systems to engage physicians in their quality improvement efforts, including team training for patient safety. This webinar shares the most common barriers and helps viewers develop strategies that address both institutional and…
This webinar discusses the role telehealth has played in transforming healthcare delivery during the COVID-19 pandemic with emphasis on different sites of care. Each site of care is discussed with special emphasis on how people, processes, regulation, and technology work together to support a…
Incomplete or unclear communication and poor feedback can impact team effectiveness and lead to catastrophic patient events. This webinar covers how to use deconstructive feedback and TeamSTEPPS tools to disassemble communication events and promote dialogue that develops and maintains team synergy…
Teamwork has become a staple of how healthcare providers think about creating a culture of safety. Malpractice data, and the financial implications of liability lawsuits can be a powerful driver of safety efforts, including teamwork training. This session explores malpractice data analyses to…
On this webinar, learn skills for managing a variety of types of conflict in health care settings using the emotional intelligence model as a framework. Attendees will gain resources on how to prepare for a conflict conversation, how to manage a long-term relationship, or how to coach employees…
Matt Kelly and Marc McLaughlin, partners with the innovation and strategy group, Do Tank, dive into some tools and concepts that explore the application of empathy mapping, design sprinting, storytelling, strategy canvases and other cutting edge approaches to creatively impact quality improvement,…