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The project's goal was to reduce the incidence of ventilator-associated pneumonia in trached and ventilated children. The project team at Franciscan Hospital for Children in Brighton, Mass., focused on taking the evidence-based practice for reducing VAP—that is, the ventilator bundle…
In early 2010, Emerson Hospital board members, medical staff and executive leaders convened to address the goal of accomplishing a breakthrough patient safety aim–one which would target a dramatic reduction in preventable harm events. This quality improvement initiative at the Concord, Mass…
At Boston Medical Center, a multidisciplinary team developed a strategy to reduce pulmonary complications, based on comprehensive patient and family education and a set of standardized electronic physician orders to specify early postoperative mobilization and pulmonary care. This work was in…
The integrated specialty pharmacy program at UMass Memorial Medical Center in Worcester, Mass., is an all-encompassing solution for patients with chronic conditions. The program utilizes a staff of specialty-trained disease-specific experts, first-class medication-adherence programs and real-time…
To meet a high demand for Chinese interpreters, the Tufts Medical Center Interpreter Services worked together with many different outpatient clinics and providers to implement a clustering strategy for scheduling Chinese and Vietnamese patients.
CDC data shows that over 70 percent of patients with pre-diabetes will develop type 2 diabetes during their lifetime. However, once diagnosed, the window of opportunity to slow the progression of pre-diabetes to type 2 diabetes is only approximately 3-6 years. Patients who lose 5-7 percent of their…
The Integrated Care Management Program is a care manager collaborative created to ensure a smooth, well-informed transition of patient care across various settings. When an ICMP patient enters the emergency department, he or she is flagged in the computer system at Emerson Hospital so that the care…
Newton-Wellesley Hospital reviewed rates of third and fourth degree obstetrical trauma (Patient Safety Indicators 18 and 19) determined that their rates were highest amongst the other system entities and were above the Agency for Healthcare Research and Quality national benchmarks. To address this…
For the past 30 years, the Healthcare for the Homeless Program has addressed the health needs of homeless people in Western Massachusetts, defined as a special vulnerable population by the Health Resources and Services Administration. This program defines homelessness in the broadest terms to…
The School Based Care Coordination Program supports at-risk youth and families in two school districts staffed by 2 full-time school based care coordinators and 3.5 full time clinical social workers. SBCC is embedded in the school culture and physical environment and functions as an extension of…