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Event

National Movement to a New Blood Culture Contamination Benchmark of 1%: Are You Ready?

Hospital leaders need to be aware of the national movement toward a new blood culture contamination benchmark. View this webinar to learn more about the impact that blood culture contamination has on both patient care and hospital costs, and hear our evidence-based solution and best practices to produce immediate improvements at your hospital. (Webinar presented August 25, 2021)
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The Hidden Truth About Emotional Exhaustion and COVID from 250K Healthcare Voices

Burnout in healthcare has made headlines, but the data tell a more nuanced story. Safe & Reliable Healthcare has been measuring culture and well-being within healthcare with the latest culture survey, SCORE. View this engaging webinar to hear more about their experience exploring survey data from the healthcare industry that quantifies the disparities across role, race, and region. (Webinar presented September 8, 2021)
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Looking Beyond Acuity: How Intelligent Automation Can Improve Daily Staffing Practices

As patient care needs are fluid and vary among hospitals, nursing units, and shifts, an enterprise-focused staffing approach is essential to effectively meet patients' ever-changing needs. This webinar will explore how variables such as critical ratio variances, unit workload, planned discharges, predicted census, staff availability and constraints all play major roles in staffing decisions and how intelligent automation can help. (Webinar presented September 28, 2021)
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Mindfully Addressing High Reliability’s “Robust PI” for Multi-Level, Multi-Organizational, Enterprise-Wide Improvement

Elaine Huggins and Pamela Leonard share how Kaiser Permanente’s National Program Office work the challenge of mindfully employing the High Reliability principles in multi-level, multi-organizational, enterprise-wide improvement that ties together the accountability of leadership commitment to no patient harm with the sensitivity to operations and deference to the expertise they desire. (Webinar presented October 13, 2021)
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Reimagine Patient and Family Communication with Mobile Technology

Now, more than ever, meaningful human connections are needed in healthcare. For families and friends at home or in a waiting room, receiving status updates about their loved ones in a hospital reduces the levels of worry and stress. Learn how Lehigh Valley Health Network uses a mobile app to send secure texts, photos, and video updates to patients’ loved ones. These meaningful images and words provide needed connectivity and transparency. (Webinar presented October 20, 2021)
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A Team Approach To Improving the Acoustical Environment: How Teams Can Reduce Noise To Support a Healing Environment

Research indicates that managing the acoustical environment effectively in hospitals is important for patient healing, patient, family, patient safety, and to ensure HIPAA compliance. During this webinar, Philips provides an overview on how clinical, biomed, and other teams can create a more balanced sound scape within your hospital using a collaborative governance structure and a co-create model focused on multidisciplinary input and decision making. (Webinar presented October 28, 2021)
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It's Time to Build Our Escape Fire

Through programs such as TeamSTEPPS, just culture, and multiple quality measures, health care organizations are taking innovative approaches to improve patient outcomes, and many are beginning to embrace HRO concepts. Using the 1949 Mann Gulch wildfire as a springboard, this webinar gives you a sneak peek as to how TeamSTEPPS can be instrumental in achieving high reliability. (Webinar presented November 10, 2021)
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The Importance of Multidisciplinary Teams - How Project Firstline Can Support Your Facility’s Infection Prevention and Control Training Needs

Dr. Abigail Carlson of Centers for Disease Control and Prevention (CDC), and Kristen Hayes, of the American Hospital Association (AHA) discuss the importance of teamwork in improving infection prevention and control. Learn more about a new resource developed from the CDC’s Project Firstline, the TeamSTEPPS Video Toolkit, and how these videos can be used with health care teams to strengthen infection prevention and control (IPC) efforts. (Webinar presented December 8, 2021)
Event

Applying Human-Centered Design to the Improvement of Health Care

Matt Kelly and Marc McLaughlin, partners with the innovation and strategy group, Do Tank, dive into some tools and concepts that explore the application of empathy mapping, design sprinting, storytelling, strategy canvases and other cutting edge approaches to creatively impact quality improvement, clinician engagement, community based partnerships, and more. (Webinar presented January 12, 2022)