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AHA Associate Podcast Series | Accenture
Kathleen Wessel is joined by Accenture’s Dr. Scott Cullen, Managing Director and Health Provider Lead, and Sally Hurt-Deitch, Executive Vice President, Nursing and Operations Infrastructure, for AHA Member Ascension. At Accenture, Dr. Cullen's team is examining how to balance short- and long-term solutions to the clinical workforce shortage. Ascension is working on implementing these solutions to benefit their workforce. Ultimately, in order to achieve success, hospitals and health systems will need to focus on the intersection between technology and human need.
Section 1 - Supporting the Team | Strengthening the Health Care Workforce
The first section of the guide, which includes key considerations and questions to drive action, takeaways and action items for CEOs, and resources and case studies, focuses on addressing well-being, supporting behavioral health and workplace violence prevention.
AHA Associate Podcast Series | Cox Prosight
In this episode, host Kathleen Wessel welcomes George Valentine of Cox Prosight to the podcast. They discuss what it means to be a “smart hospital” and the steps hospitals can take to achieve this characterization. The description of “smart hospital” may feel out of reach for many organizations, but certain strategies can make it achievable and highly effective.
Section 2 - Data and Technology | Strengthening the Health Care Workforce
Section two of the guide focuses on data and analytics, as well as technological supports.
Section 3 - Building the Team | Strengthening the Health Care Workforce
The third section of the guide describes strategies around recruitment and retention, diversity and inclusion, and creative staffing models.
MUSC Health: Standardizing Processes —Small Steps Are Key to Preventing SSIs
One Surgical Site Infection (SSI) is one too many for the team at MUSC Health in Charleston, South Carolina. MUSC’s mission is “Do no harm and change what’s possible”; MUSC knows that decreasing SSIs is “an absolute change that IS possible.”
AHA Associate Podcast Series | Authenticx
In this episode, Kathleen Wessel is joined by Leslie Pagel, Chief Evangelist for Authenticx, which is an AHA Associate, as well as Rachelle Tardy, Director of Clinical Outcomes & Care Integration for Eskenazi Health. Their discussion centers on building a superior patient experience by starting with the hospital workforce. Providing employees with the needed tools, training, and resources can have an enormous impact. This podcast explains the power of listening to employee and patient voices and how these insights can inform patient experience strategy.
AHA Associate Podcast Series | College of American Pathologists
Kathleen Wessel is joined by Dr. Emily Volk, President of the College of American Pathologists and Chief Medical Officer for Baptist Health Floyd. Dr. Volk shares her experience in addressing health equity in laboratory medicine, as well as outlooks for continuing to enhance care in pathology.
Financial Turnaround Needs Board Oversight
boards must become more involved in the oversight of the financial turnaround of their organizations than they did in past periods of lessor financial challenge. This may involve a board monitoring levels of detail that would have previously been inappropriate. But, when a hospital or system is facing an existential threat, it becomes a governance issue and it is appropriate and necessary for a board to engage more deeply than it did in the past.
AHA Associate Podcast Series | Health Recovery Solutions
In this episode, Kathleen Wessel is joined by Cheng-Kai Kao, Chief Clinical Informatics Innovation Officer for the University of Chicago Medicine, and Doug Lang, VP of Strategic Accounts for Health Recovery Solutions. Last year, University of Chicago Medicine launched new digital health programs across various care settings to improve clinician workload, improve patient outcomes, increase patient engagement and retention and decrease care costs. In particular, the speakers discuss a new approach to hospital-at-home telehealth and remote patient monitoring at the University of Chicago Medicine.