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Business Intelligence Report | Digital Acceleration Drives Care Delivery Shifts
Hospitals and health systems rapidly expanded the use of digital technology as the pandemic rolled on in 2021. Telehealth visits, including phone and video consultations, soared as millions of patients opted for virtual care. Remote patient monitoring also grew sharply as provider organizations worked to deliver more personalized, connected care. These and other expanded uses of digital solutions are expected to continue once the pandemic subsides. Use the information in this report as you prepare for engaging hospitals and health systems.
AHA Associate Podcast Series | Hospital IQ
In this episode, Kathleen Wessel is joined by Lee Wallace and Rob Grayhek, Client Outcomes Advisors for Hospital IQ. Together, they discuss how optimizing hospital discharge practices can ensure a safe and timely discharge, thus making more beds available for patients that need them. Listen in for approaches to avoid discharge delays, improve capacity and ultimately enhance the patient experience.
AHA Associate Podcast Series | Relias
Kathleen Wessel is joined by Lora Sparkman, Partner for Clinical Solutions, Patient Safety and Quality, at Relias, and John Harrington, VP of Solutions, at Relias to discuss how hospitals are able to find the balance between innovation and proven fundamentals to create a culture that sustains high reliability. Ultimately, the goal is to overcome behavioral drift, human factors, and unconscious bias to enhance patient safety measures.
AHA Associate Podcast Series | Accenture
Kathleen Wessel is joined by Accenture’s Dr. Scott Cullen, Managing Director and Health Provider Lead, and Sally Hurt-Deitch, Executive Vice President, Nursing and Operations Infrastructure, for AHA Member Ascension. At Accenture, Dr. Cullen's team is examining how to balance short- and long-term solutions to the clinical workforce shortage. Ascension is working on implementing these solutions to benefit their workforce. Ultimately, in order to achieve success, hospitals and health systems will need to focus on the intersection between technology and human need.
Section 1 - Supporting the Team | Strengthening the Health Care Workforce
The first section of the guide, which includes key considerations and questions to drive action, takeaways and action items for CEOs, and resources and case studies, focuses on addressing well-being, supporting behavioral health and workplace violence prevention.
AHA Associate Podcast Series | Cox Prosight
In this episode, host Kathleen Wessel welcomes George Valentine of Cox Prosight to the podcast. They discuss what it means to be a “smart hospital” and the steps hospitals can take to achieve this characterization. The description of “smart hospital” may feel out of reach for many organizations, but certain strategies can make it achievable and highly effective.
Section 2 - Data and Technology | Strengthening the Health Care Workforce
Section two of the guide focuses on data and analytics, as well as technological supports.
Section 3 - Building the Team | Strengthening the Health Care Workforce
The third section of the guide describes strategies around recruitment and retention, diversity and inclusion, and creative staffing models.
MUSC Health: Standardizing Processes —Small Steps Are Key to Preventing SSIs
One Surgical Site Infection (SSI) is one too many for the team at MUSC Health in Charleston, South Carolina. MUSC’s mission is “Do no harm and change what’s possible”; MUSC knows that decreasing SSIs is “an absolute change that IS possible.”
AHA Associate Podcast Series | Authenticx
In this episode, Kathleen Wessel is joined by Leslie Pagel, Chief Evangelist for Authenticx, which is an AHA Associate, as well as Rachelle Tardy, Director of Clinical Outcomes & Care Integration for Eskenazi Health. Their discussion centers on building a superior patient experience by starting with the hospital workforce. Providing employees with the needed tools, training, and resources can have an enormous impact. This podcast explains the power of listening to employee and patient voices and how these insights can inform patient experience strategy.