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The ethical leader: Practical tips on decision-making

Trustee talking points As hospitals move into value-based business models and assume risk, ethical issues are likely to become more prevalent. Ethical le

The First Trustees: History Lessons

“I do not remember any of my political manoeuvres, the success of which gave me at the time more pleasure ...”

The healing arts

Imagine a care setting in which psychiatric patients can move to music with guidance from a principal dancer in a ballet company; in which a cellist plays in outpatient waiting rooms, distracting t

The High-Reliability Journey Starts with Transparency

The first step on the high-reliability journey is a commitment to transparency within the organization and with patients and family members.

The hospital board and physicians, plus more news for health system trustees

AHA Resources Understanding board’s role in hospital–physician relations The American Hospital Association's Center for Healthcare Governance invites hospita

The Importance of Cybersecurity and Information Sharing

Nearly every day, the news brings word of another data breach at a major corporation.

The Importance of Reducing Nonbeneficial Care

The overuse of antibiotics in both medicine and livestock has been making headlines recently, and patients and community members may be turning to you with questions.

The key to a successful relationship with your CEO

During the course of my 50-year health care management career, it has been my experience that the most successful CEOs maintain an effective working relationship with their board.

The key to new payment programs? Data management.

Value-based payment approaches, including Medicare’s Quality Payment Program for physicians and other eligible clinicians, tie fees and bonuses to how well providers perform on various qualit

The most vexing problem in IT

The once-arcane concept of interoperability among information technology systems has become a mainstream issue, rising from the backrooms of IT departments up to C-suites and the boardroom.