Case Studies
The American Hospital Association produces case studies on its member organizations across a wide range of health-care topics.
Performing well with the core measures has become increasingly important and challenging for health care organizations. Oswego Hospital needed to engage staff in a meaningful and innovative way to improve its performance. Launched in March 2010, 'The Right Care, Right Time, Every Time' focuses on…
Strong Memorial Hospital adopted barcode medication administration technology to reduce the incidence of medication administration errors. To prepare staff for a safe and seamless transition from traditional medication administration to the use of BCMA technology, the hospital implemented several…
St. Mary's Healthcare has an obligation to protect patients from harm and preventing adverse effects of care from reaching the patient is the primary focus of its patient safety efforts. The TeamSTEPPS program was implemented to aid in this effort.
This project was initiated by David Lyons, Director of Respiratory Therapy at St. Francis Hospital and implemented with the assistance of the performance improvement specialist, who identified an opportunity for improvement in hospital-wide oxygen cylinder safety and regulatory compliance processes…
This journey began when St. Francis Hospital gave fruit cocktail to a patient with a severe allergy to cherries noted in one part of her medical record, but not in any other. The patient knew not to eat this. A true sentinel event was prevented, but the root cause analysis team convened and…
For more than ten years, St. Elizabeth Medical Center has focused on length of stay and resource utilization, and while the facility is mindful of ancillary utilization, there was never a formal process to support or promote it. In 2010, the facility, under the leadership of the director of…
In 2006, Southampton Hospital's department of nursing conducted a needs assessment focusing on the quality of patient outcomes, staff recruitment and retention, and patient safety. Part of the assessment included distribution of AHRQ Hospital Safety Survey to staff. Respondents rated 'Overall…
The average length of stay for patients undergoing single elective total joint replacement surgery at Plainview Hospital was excessive at 5.50 days. Patients were inconsistently attending the total joint replacement preoperative class. Inefficiencies in team communication led to increased LOS and…
Olean General Hospital is one of only a few community hospitals in the nation to offer a center of excellence in hyperbaric oxygen services and state-of-the-art wound care therapies and treatments. This is accomplished through a partnership with a company specializing in wound care and hyperbaric…
As part of a larger process redesign focused on Northern Westchester Hospital's inpatient medical and surgical units, this initiative had a specific goal of creating an efficient, effective, and patient-centered support services process that would improve patient satisfaction and provide…