Case Studies
The ADA committee at the Kaiser Woodland Hills facility was started in 2010 in an effort to comply with the Kaiser statewide policies around the ADA. It implemented policies and facilities updates prior to this time to comply with the law but needed a system in place to see that staff was trained…
Clinicians and health care providers incorporate evidence-based clinical interventions to improve health care outcomes. However, this practice does not always take into account that culturally responsive care is essential to promote patient-centered care and to acknowledge the unique needs of an…
The Tool for Health and Resilience in Vulnerable Environments program seeks to enable raising community consciousness of its critical role in addressing health equity. Through addressing social determinants of health, THRIVE helps communities achieve health equity thus improving health outcomes for…
Since 2011, a series of narrated video slideshow presentations has been under development at Harborview Medical Center, Seattle, under the direction of staff at EthnoMed. These presentations are created by participants in EthnoMed' s contribution pathways program that coordinates…
According to the Pew research center, 74 percent of all adults in the United States use the Internet, with 76 percent whites, 70 percent of African- Americans, but only 64 percent of Hispanics reported using the Internet in 2009. This case study examines the differences in use of information…
The use of cross-cultural diversity forum isexamined. The forums use technology and tools to bring staff together from various locations (more than 5 sites and work-at-home employees) and create an atmosphere of collaborative learning.
This case study describes an evidence-based residency program that applies to an international audience who share the common ground of transitioning new registered nurses into practice within a changing demographic population. This change is reflected in both the patient and in the health care…
Although, increasing diversity in the health care workforce and training health care providers to be culturally competent are both considered important strategies in the efforts to reduce health disparities, a literature review found that there is not research focused on identifying the main…
Good patient/provider communication correlates with greater patient satisfaction, increased patient safety, higher rates of adherence to and compliance with treatment recommendations and medication regiments and improved health outcomes. This greater understanding helps reduce medical errors, cost…
Interest in cross-cultural communication in health care has increased in recent years as providers strive to close the gap in health care between people of different sociocultural backgrounds. In 2007, a 4-hour cross-cultural communication workshop was developed and implemented as part of a…