Chairperson's File

2024 AHA Board Chair Joanne M. Conroy, M.D., headshot.

Blog posts from 2024 AHA Board Chair Joanne M. Conroy, M.D., CEO and president of Dartmouth Health, and past chairs.

The Hospitals in Pursuit of Excellence guide “Partnering to Improve Quality and Safety: A Framework for Working with Patient and Family Advisors” provides information and best practices for hospital and care system leaders: whom to recruit as advisors, how to prepare patient and family advisors and…
April is National Minority Health Month. In 2011, the AHA and four partners formed Equity of Care, a national collaborative effort to eliminate health care disparities.
Delivering the right care, at the right time, in the right place. That focus is the strategy for preventing readmissions at Twin County Regional Healthcare in Galax, Va. The 141-bed rural hospital also focuses on four “must-haves” for patient discharge: follow-up appointments, home…
For more information, contact Ruth Adeola, program coordinator, violence and injury prevention, at radeola@umm.edu. The HPOE guide 'Hospital Approaches to Interrupt the Cycle of Violence' includes a model for hospital-based violence intervention programs that can reduce violence, save lives and…
The only acceptable number of avoidable patient harms is zero. At Ponca City (Okla.) Medical Center, all hospital staff are working to achieve 100% of patient safety goals. The 140-bed hospital has used best practices and tools from its participation in the AHA/HRET Hospital Engagement Network.…
Building a culture of health means ensuring all people have the opportunity to live productive, healthier lives. Hospitals and health care systems have an important role in this work. Key for hospitals is conducting a community health needs assessment to pinpoint community priorities and identify…
Working toward the Triple Aim of better care, better health and lower cost means achieving the goal for all patients. A new resource, Equity of Care: A Toolkit for Eliminating Health Care Disparities, gathers best practices in one place. This toolkit outlines a framework for improving quality of…
The AHA/HRET HEN project ended in December 2014, but quality improvement work continues at hospitals: Multidisciplinary teams work to advance improvement efforts to reach their quality and patient safety goals.
The Leadership Toolkit for Redefining the H: Engaging Trustees and Communities, including the report and separate tools and resources sections, is available to download for free at AHA.org. HPOE.org has additional resources on health care transformation.
By focusing on preventive care and health promotion, hospitals are catalyzing change in their communities. Texas Health Harris Methodist Hospital Azle is one such example. The 36-bed hospital, part of Texas Health Resources, determined that a large number of its patients' emergency room visits were…