Chairperson's File

2024 AHA Board Chair Joanne M. Conroy, M.D., headshot.

Blog posts from 2024 AHA Board Chair Joanne M. Conroy, M.D., CEO and president of Dartmouth Health, and past chairs.

The AHA leverages the nation’s leading platforms to share the story of how hospitals and health systems are advancing health in America. Few forums are more influential than Aspen Ideas: Health (June 20-23), opening the 2019 Aspen Ideas Festival, “where health care’s biggest challenges meet its…
Marshaling the right workforce competencies to meet your future goals is a necessity for every hospital and health system.
Hospitals and health systems foster the development of healthy life all around them.  They are caregivers foremost – working tirelessly to advance the cause of good health for patients and communities. They are economic anchors – providing jobs and partnering with businesses to bolster the local…
During Mental Health Month, let’s all remember that caring for the whole person improves health and saves lives.
Our hospitals and health systems are exceptional because the 6.2 million women and men who deliver care within them never lose sight of the core truth: Health care is people taking care of people.
More than three-quarters of U.S. hospitals offer patients the ability to connect with caregivers at a distance, ensuring that care is delivered at the right time. Telehealth extends the reach of patient care worldwide. But its chief tools – videoconferencing, remote monitoring, electronic consults…
In my experience, health care is a team sport.  Patient outcomes and experiences improve when caregivers are expert communicators – trained on best practices for interaction not only with patients, but also with one another.  
There is no doubt that enhanced convenience and customer service is where health care is headed.
During this National Minority Health Month, I encourage you all to learn more about the health status of racial and ethnic minority populations in the U.S. and focus on diversity, inclusion and health equity to advance health across the nation.
My four decades in health care have taught me there is no substitute for personal connections. Face-to-face conversations with colleagues, patients and caregivers keep us grounded and in touch with what is really going on.