Massachusetts health system launches programs to address workforce challenges

UMass Memorial is laser focused in addressing workforce challenges by creating new opportunities for professional growth and career advancement in health care.

The Worcester, Mass.-based health system has created several new workforce development programs to help fill critical job vacancies and retain talented caregivers. Elements of these programs include paid learning time, up-front tuition assistance, continuing education and career coaching.

As part of workforce development, UMass Memorial recently launched its first registered apprenticeship program, designed to help front-line health care workers grow their skills and further their career at the health system.

Kelly Aiken, director of workforce development and planning at UMass Memorial, explained that the “registered apprenticeship model and those affiliated with it really are a new tool for us to be able to tap into untapped talent and create ways to fill those critical jobs.” Many people need this kind of support to balance their life, work and school responsibilities, Aiken added.