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Admission Testing Center: Reduction in Time Required for Patient Throughput
Preoperative/procedure testing for surgical, cardiac catheterization and scheduled C-section patients by the Admission Testing Center (ATC) was taking 2.25 hours on average (and up to four hours) t
Integrated COPD Outreach Initiative
Using Plan-Do-Study-Act, this initiative prioritized utilization of spirometry as the standard diagnostic tool for chronic obstructive pulmonary disease patients.
Reducing the Pains of Change--Total Knee Replacement Postoperative Infection Prevention
Utilizing PDSA, the hospital's multidisciplinary team utilized evidence based best practices to enhance the patient care experience associated with total knee replacement surgery through improved p
A Rural Hospital's Push to Move Patient Satisfaction From Better to Best in the Emergency Department
The patient experience as measured by patient satisfaction scores is an organizational goal.
Rehabilitation Patient Journey to Discharge
Customer satisfaction performance is a hospital strategic goal.
Improving Heart Failure Discharge Outcomes--The Project RED Pilot
Using FOCUS-PDCA, the hospital identified an opportunity to decrease the 30 day readmission rate for heart failure patients.
Patient Navigation Program--An Avon Foundation Safety-Net Project
Three patient navigators are used to advocate on behalf of women with abnormal breast findings on mammograms. The main goals of the program are to remove barriers to making appointments (e.g.
Health Literacy: Initiative to Advance Patient-centered Care
A team was created to ensure that all patients regardless of race, ethnicity, language, disability and sexual orientation received the same level of care.
CHF Readmission Reduction
Data suggests that the hospital has a three year (2006-2009) CHF readmission average of 24.2 percent.
Reducing 30-Day Readmission Rates through Targeted Population Interventions
Since 2010, the academic medical center has been supporting a program to reduce 30-day all cause readmission rates by targeting efforts on a subset of patient populations each year.