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How to Create Exceptional Patient Experiences Without Exception
• Patient experience is growing in importance as a performance measure for hospitals, especially as patients become more savvy health care consumers.
How to Grow the Amount of Women on Hospital Boards
In many ways, women are on the front line in health care — as consumers, employees and family caretakers. They possess firsthand knowledge of community health issues and needs.
Reputation and governance
What would having the best reputation in the business do for your business? In answering this question, most leaders would respond, “Everything!”
Restructure Board Meetings to Create More Engaged Trustees
What if the typical hospital board meeting — multiple hours spent on endless pages of financial data, slide after slide of bullet points and little time left for meaningful discussion —
Rethinking the Hospital Readmissions Reduction Program
Reducing readmissions is an important way to improve quality and lower health care spending, and hospitals are making significant progress.
Revisiting Executive Incentive Compensation
Incentive compensation plans are intended to focus executives’ attention on their organizations’ most vital priorities and initiatives.
Risks can be clinical, too
A strategy to acquire something — a physician practice, an ambulatory surgery center or another hospital — can be desirable for improving an organization’s care for
Rocking the boat can be the best course for hospital boards
Many board members at local, independent hospitals have expertise in a wide range of industries, but they often do not have specialist skills in governing hospitals in today’
Rural health care leaders to meet in Phoenix
Conference
Rural health care leaders to meet in Phoenix next month
The American Hospital Association and Health Forum’s 2017 Rural Health Care Leadership Conference f
Rural hospital takes advanced payment path
A rural Oregon hospital, Sky Lakes Medical Center, is jumping into the Centers for Medicare & Medicaid Services’ Advanced Alternative Payment Models, which are the elite track o