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Trustee Articles

Becoming a First-Rate Board

Fulfilling duties includes actively engaging in practices that promote good governance. A review of best practices enables the board to reflect on opportunities for improvement.
Trustee Articles

Six Ways a Trustee Can Help Create an Ideal Culture

What is the board’s role in shaping culture? Several health care leaders offer advice that reflects the diversity of their experiences.
Trustee Articles

Understanding Your Physician Employment Strategy

Oversight of an employed physician network is a new and evolving role for your board. Focus on five key issues, and adopt three best practices, to help the network succeed.
Trustee Articles

Board Oversight of Culture for High-Performing Hospitals

An external review of workplace operations produces a Leadership Letter with observations and recommendations for continuous improvement, followed by open discussion among the board, CEO and top management.
Trustee Articles

Coaching: A Critical Tool for Board Chair Development

Making coaching available to an incoming board chair can build the chair's capacity to lead the board effectively.
Trustee Articles

Time for a New Model of Governance

The crisis brewing in the traditional governance model requires conscious construction of new models relevant to new times.
Trustee Articles

Applying Lean Principles to Board Work

Health care is ripe for change. The evidence is all around us. A majority of health care leaders recently surveyed said hospitals and health systems are most in need of disruptive innovation (New England Journal of Medicine Catalyst, February 16, 2017). Consumers are taking charge of their own health and seeking providers that deliver high-quality, affordable and accessible care in ways they have come to expect from their favorite retailers. And disrupters from within and outside of health care are joining forces and competing with traditional health care organizations to give consumers what they are looking for.
Trustee Articles

Governance Leadership of Quality

A diagnostic tool and organization assessment can help boards address barriers to effective quality oversight.
Trustee Articles

Getting Strategic about Shared Decision Making

Boards can foster patient-centered care by encouraging meaningful conversations during patient encounters and by incentivizing clinicians.
Trustee Articles

Accelerating Progress Through Leadership Integration

Sustainable change requires a strategy to align improvement efforts and act on the interdependencies of four performance domains.