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Building Strength in Teams Using TeamSTEPPS
Sanne Holbrook Henninger, LCSW Ed D, Director of Patient Experience of Duke Private Diagnostic Clinic, discusses the concepts of psychological safety, team coordination, clear communication and leadership alignment with a look at 1-2 best practices as activities for each, primarily for teams in ambulatory care. (Webinar presented February 10, 2021)
Simple STEPPS for Engaging Physician Partners to Sustain Your Safety Culture
Jason Cheng, D.O., Safety and Human Factors Education Co-Chair from the Kaiser Permanente Health Systems Southern California Region discusses how to improve physician engagement by facilitating healthy conversations around errors and mistakes with an emphasis on how both cognitive bias affects us on an individual level, and how system and teamwork failures affect us on a team level. (Webinar presented March 10, 2021)
Design Thinking for Human Centered Health Care
Jennifer Calzada, Director for Simulation at Tulane School of Medicine, shares insights on human centered health care and discusses why human centered design should start with what is desired by the users, versus putting the business needs first. Viewers will also learn how to use design thinking tools in their own practice. (Webinar presented April 14, 2021)
Improving Clinician Efficiency, Patient Care and Operational Excellence
Christine Basiliere, VP of Workforce Strategy & Support, and Jonathan Anderson, Manager of Clinical Applications, discuss how Sharp Healthcare leveraged their new enterprise-wide clinical communications platform to overcome communication and collaboration challenges and improve the communication experience for end-users. Discover how Sharp is using their enterprise-wide communication strategy to help them improve care delivery and clinician efficiency. (Webinar presented July 27, 2021)
Transforming Care Through Age-Friendly Health Systems
Age-Friendly Health Systems is an initiative of The John A. Hartford Foundation and the Institute for Healthcare Improvement in partnership with the American Hospital Association and the Catholic Health Association of the United States. The initiative is designed to meet the needs of older adults, looking beyond acute events, engaging the whole community, and achieving better health for older adults. This webinar provides an overview of Rush University Medical Center’s journey of becoming an Age-Friendly Health System, the impact it has made on its patient population, along with the benefits and opportunities. (Webinar presented July 14, 2021)
A Culture of Team-Based Care Improves Value
This webinar, co-hosted by AHA Team Training and The Value Initiative, explores how health care organizations can build a culture of team-based care that improves value. leaders from CHI Health Creighton University Medical Center discuss what it took to build a culture of team-based care at their organization and how the model has improved outcomes, reduced cost and enhanced the experience for both patients and providers. (Webinar presented May 12, 2021)
Smart Transitions of Care: Fostering the Team that a Recovering Patient Needs
The care and recovery journey for acutely ill patients has always benefited from expert clinical teams. On this webinar, Dr. Tricia Baird, VP of Care Coordination at Spectrum Health, talks about real challenges and shares proactive solutions related to wrapping a coordinated team around patients with changing conditions and complex needs. (Webinar presented June 9, 2021)
C’mon! Not Another Initiative: Taking TeamSTEPPS Into Just Culture and HROs
Just culture moves the pendulum for dealing with errors in health care back to the middle, where both the organization and its people are held accountable for their actions. Tonya Martino, RN, BSN, ND, and Ross Ehrmantraut, RN, cover a high level overview of what a just culture is, and have a crosswalk discussion of how TeamSTEPPS, high reliability, and just culture are not exclusive of each other. (Webinar presented August 12, 2020)
Henry Ford Health Overcomes Challenges to Vaccinate Staff and Communities
As of early October 2021, the health system reached a 99% vaccination rate among staff and more than 600,000 people were vaccinated throughout the region.
AHA, others urge flexibility in Medicare ACO spending targets due to pandemic
A coalition of hospital and physician organizations, including the AHA, urged the Centers for Medicare & Medicaid Services to give Medicare accountable care organizations the option to use pre-pandemic spending benchmarks to set financial targets beginning in performance year 2022.