Walmart to Leverage AI Software to Guide Employees to Clinicians

For several years now, Walmart has guided its employees with major surgical or other complex medical needs to centers of excellence. The move was prompted by a desire to ensure better outcomes and to more effectively manage employee health costs. Now the megaretailer is going a step further.

Walmart recently partnered with Health at Scale, a company that uses predictive artificial intelligence to direct patients to providers who match their specific health needs. Walmart will use new software from Health at Scale to make personalized clinician recommendations to employees and their families who are enrolled in the company’s health plan and who work in locations where Health at Scale is offered.

The platform uses machine intelligence to identify providers who have successfully treated patients with similar characteristics and care needs. It also uses patient health data to determine which patients could be at greater risk of adverse outcomes.

Health at Scale was founded by clinical and machine learning faculty from Massachusetts Institute of Technology, Stanford, Harvard and the University of Michigan whose goal is to achieve better outcomes for patients.