Humana CMO Evaluates Prospects for Improved Payer-Provider Alignment

Confidence in value-based arrangements has grown during the pandemic, notes William Shrank, M.D., chief medical officer at Humana. In a recent Take Five interview with Andy Shin, chief operating officer of the AHA Center for Health Innovation, Shrank explains how aligning the goals and incentives of payers and provider groups is improving clinical outcomes and business operations, and a robust primary care system and enhanced virtual care options are improving the health of individuals and communities. To continue this progress, payers and providers will need to adopt a mindset of collaboration, with the patient experience as a focal point. Check out the full conversation.