Enhancing Patient Safety and Quality of Care in the Pediatric Primary Care Setting

Boston Children's Hospital and its associated pediatric primary care physicians organization collaborated to establish an ambulatory patient safety program in response to increasing malpractice claims and patient safety concerns in the pediatric ambulatory setting. The patient safety program uses a multi-pronged approach of education, shared learning, collaboration and real-time support to implement sustainable change to improve the safety and quality of the care provided in pediatric primary care settings.