Case Studies
Patients are often poorly prepared to manage acute and chronic conditions following their discharge from the hospital. Care across the continuum is often disjointed, inconsistent or not made available. The aim of this project was to empower patients and caregivers to manage acute and chronic…
The Healthy You program was designed to enhance whole person health of the hospital's team members. Participation was voluntary. The program was based on overall participation and sustainable health results and or health improvement. It was centered on eight principals of wellness which…
During the 2013-14 influenza season, an emergency preparedness mass influenza vaccination drill was conducted, focusing on the institution's capabilities to vaccinate employees, contractors and volunteers in response to a simulated pandemic influenza outbreak. Vaccination centers were set up…
Their journey to eliminate falls with injury started last year, working towards a safety culture to reduce harm across the board. Inpatient falls was identified as an area of opportunity to eliminate harm. As a small critical access hospital, they did not have a high number of falls with injury.…
The goal was to reduce errors in failure to document stop time for IV infusions to zero. Along with the goal of accurate documentation was the goal to increase revenue by capturing lost charges. Without a proper stop time documented, billing was unable to appropriately charge patients for IV…
The hospital implemented a new admissions nurse position in March 2014 to address the quality and availability of medication reconciliation at the time of admission. The hospital's goals were to: (1) Increase the accuracy of the information documented in the EHR; and (2) Provide the medication…
The health care system has been working to reduce acute care readmissions for the targeted population of AMI, HF and PN. An interdisciplinary team, called the transitional care team, consisting of a medication reconciliation pharmacist, a high-risk social worker and a project manager from quality…
Within the organization over the last year, a new division of four hospitals was created, with the same goal of top 10 percent performance on all CMS core quality measures and emergency department throughput metrics. In order to move towards this goal, the hospital needed a standardized way to…
The daily operational safety exercise was an initiative spearheaded by the patient safety department to enhance the culture of safety within the organization. This effort specifically focused on prospective risk assessment, a critical culture of safety element. The project resulted in the…