Case Studies
An integrated health system headquartered in Sioux Falls, South Dakota, Avera Health serves patients in an area of more than 545,000 square miles throughout South Dakota, Minnesota, Iowa, Nebraska and North Dakota. Its telehealth program, Avera eCare, partners with clinics, independent hospitals…
In January 2015, Southern Illinois Healthcare, based in Carbondale, was awarded an 18-month USDA Rural Development grant for more than $450,000 to create the Southern Illinois Telemedicine Initiative. The goal is to improve access and quality of care to seven rural hospitals, including four…
Mercy, a large Catholic health care system, began its telehealth initiatives with an eICU program in 2006. In 2015, the health system opened a four-story, $54 million virtual care center with 330 employees. This facility includes an eICU, which connects with 30 ICUs in seven states, and telestroke…
Providence St. Patrick Hospital in Missoula, Montana, is working with community stakeholders, including the Missoula City-County Health Department and school district, to spread CATCH, a Coordinated Approach to Child Health. CATCH is a school-based program that targets individual behavior change,…
Bassett Medical Center, a 180-bed hospital in Cooperstown, New York, has implemented and sustained a safety huddle program. According to Bassett leadership, “Many issues raised at the safety huddle lend themselves to rapid-cycle improvement methodology; several have resulted in…
Children's Hospital Colorado launched a fun, hospital-wide hand hygiene challenge called “Germ Crusher” over a four-week period in the summer of 2015. In this challenge, twelve departmental teams competed to achieve the best hand hygiene compliance.
Meritus Health's replacement hospital, Meritus Medical Center, opened five years ago in Washington County, Md., to provide hospital and health care services to residents of Maryland and the surrounding region. MMC deployed an interdisciplinary, collaborative approach for the prevention of SSIs or…
Norwood Hospital is a full-service, 263-bed community hospital in Norwood, Massachusetts. In 2013, TeamHealth Hospital Medicine began providing the facility's hospital medicine staffing, clinical leadership and performance management services with a goal of decreasing length of stay and improving…
Citrus Valley Health Partners (CVHP) is a nonprofit comprehensive health care system based in Los Angeles County, California. In January 2014, the journey to transform health care and create a culture of safety with RPI and Lean Six Sigma began at Citrus Valley Health Partners. Partnering with the…
Clark Regional Medical Center (CRMC) is a 79 bed, community hospital serving the residents of east central Kentucky. In 2012, CRMC teams began using safety boards, a simple strategy to allow anyone – including patients and family members– to raise concerns about safety. Three zones on…