Case Studies
Ponca City Medical Center, a 140-bed facility in Ponca City, Oklahoma, used HEN best practices and tools to reduce harm across the board. Hospital teams focus on using patient safety huddles and bedside reporting to ensure transparency. Evidence-based tools were rolled out with rationale to get buy…
NCH Healthcare System, a 325-bed facility in Naples, Florida, started its journey to reduce harm across the board by focusing on culture change from the bottom up. Multidisciplinary teams of trustees, physicians, nurses, dietary staff, environmental staff and other front-line workers mapped out…
Midstate Medical Center, a 134-bed facility in Meriden, Connecticut, committed to reducing harm across the board by focusing on transparency across all disciplines and levels of care. The hospital's board is heavily involved in this process, and all meetings start with patient safety stories.…
Los Alamitos Medical Center, a 167-bed facility in Los Alamitos, California, used best practices and peer-to-peer learning to reduce harm across the board. By benchmarking data, improving patient safety reporting systems, and improving processes for communicating--with shift-to-shift rounds, daily…
Lexington Regional Health Center, a 25-bed facility in Lexington, Nebraska, used best practices and peer-to-peer learning to reduce harm across the board. By focusing on data collection and presentation, creating a strong team culture where everyone can speak up and identifying patients who need…
Hospital Menonita de Cayey, a 208-bed facility in Cayey, Puerto Rico, used best practices and peer-to-peer learning to reduce harm across the board, including preventing early elective deliveries. By implementing a hard-stop policy, developing a list of specific indicators for deliveries before 39…
Hospital Menonita de Aibonito, a 150-bed facility in Aibonito, Puerto Rico, used best practices and peer-to-peer learning to reduce harm across the board, including falls prevention. Multidisciplinary teams focus on quality indicators and meet daily to review the data and plan patient care…
Garfield Medical Center, a 210-bed facility in Monterey, California, used best practices and peer-to-peer learning to reduce harm across the board. By focusing on patient care, working with the community and increasing staff engagement, the hospital has prevented 568 harms and reduced readmissions…
Dr. P. Phillips Hospital, a 237-bed facility in Orlando, Florida, used best practices and peer-to-peer learning to reduce harm across the board. By focusing on interdisciplinary team approaches, the hospital has prevented a total of 624 harm events. Significant results were achieved by minimizing…
Baxter Regional Medical Center, a 268-bed facility in Mountain Home, Arkansas, used best practices and peer-to-peer learning to reduce harm across the board. By creating a culture of collaboration, the hospital reduced patient harm by about 50 percent. Significant results were achieved by…