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A Safe Patient Handling program (SPH) was initiated in 2006. A SPH vendor was chosen based upon employee product trial, evidence-based research with documented success rates, clinical support and the guarantee of a ROI of 60 percent reduction in employee injuries. A vendor-driven house-wide…
The country's highest presidential honor for performance excellence through innovation, improvement and visionary leadership, the Baldrige Award recognizes businesses, education and health care organizations that have made outstanding achievements in seven areas: leadership; strategic planning;…
The goal was to decrease the number of patients negatively affected by experiencing a post-operative aspiration pneumonia which increases length of stay and leads to poorer overall patient outcomes. After identifying key stakeholders, the team developed education plans for staff, patients and…
An ED case management program was developed to implement tactics focused on reducing ED avoidable ambulance transfers, ED visits and hospitalizations for patients who used the ED more than 10 visits per year. For a defined group of high-frequency patients, interventions by a nurse-led case…
To truly transform care, hospitals and care systems must effectively engage patients and their families.