Chairperson's File
Blog posts from 2024 AHA Board Chair Joanne M. Conroy, M.D., CEO and president of Dartmouth Health, and past chairs.
Ten years ago, Mercy began telemedicine in its ICUs to improve patient outcomes. Today the St. Louis-based health system has opened a four-story virtual care center with an eICU that connects more than 30 ICUs in seven states, plus telestroke and e-hospitalists. The center also houses support…
Creating a quieter hospital environment can help the healing process and improve the patient experience. After St. Elizabeth Hospital in Appleton, Wis., made changes to reduce noise in its ED, “would you recommend” responses on patient surveys dramatically increased. Staff had…
April is National Minority Health Month. Led by the HHS Office of Minority Health, the 2016 events are centered on the theme “Accelerating Health Equity for the Nation.” The AHA offers numerous resources to help hospitals and health systems provide high-quality, patient-centered care to…
When outpatients at Summa Health in Akron, Ohio, were frequently getting lost on their way to appointments on the main hospital's campus, volunteers stepped in to help. The hospital's Volunteer Services team developed a hospital guide volunteer program—Volunteer Voyagers. This program has…
Hospitals and faith organizations are collaborating to improve health care outcomes and organize community health care resources. A Hospitals in Pursuit of Excellence webinar highlighted the work of the Congregational Health Network (CHN) in Memphis, Tennessee, and the Maryland Faith Community…
State and regional hospital associations across the United States are recognizing hospitals and health systems for delivering high-quality and innovative care to patients. In November 2015, the Massachusetts Hospital Association presented its inaugural Accountable Care Compass Awards, to recognize…
One patient safety tool can be used in all care and service areas, improving safety and quality for every patient at little or no cost: the safety huddle. At Bassett Medical Center, a 180-bed hospital in Cooperstown, NY, staff developed a safety huddle program and are “making it stick.…
St. Joseph Health, Queen of the Valley Medical Center, a 208-bed hospital in Napa, California, is improving the health and quality of life for Napa County's most vulnerable populations. The hospital's CARE—case management, advocacy, resources and education—Network delivers timely health…
A collaborative network of hospitals and community organizations is improving behavioral health care in Connecticut. Norwalk Hospital partnered with community stakeholders to establish the Greater Norwalk Community Care Team, focusing on delivering enhanced care to individuals with complex medical…
At hospitals, health care systems and state, regional and metropolitan hospital associations across the country, executives, clinicians and staff are leading initiatives to achieve the Triple Aim: improving the patient experience of care (including quality and satisfaction), improving the health of…