Building a Future-Fit Resilient Workforce

Executive Dialogue

Optimizing clinical workflows to help reduce stress on physicians and nurses

The COVID-19 pandemic has tested the resiliency of America’s health care workforce as facilities and caregivers have been stretched to capacity. The shutdown of nonemergent services to limit the virus’ spread has challenged the financial solvency of many organizations. Now, with providers at various stages of clearing the backlogs of diagnostic, nonemergency surgeries and other services, many organizations are taking a step back to examine lessons learned and what valuable changes should be carried forward in clinical workflows, virtual care, how teams communicate, and how to keep clinical care teams motivated and less prone to burnout.