Teresa L. Dail

Articles

Change Management, Clinical Resource Management (CRM), Products and Services Contracting, Physician Preference Items (PPI), Leadership

A Path to Physician Engagement - A Road That Must Be Traveled

When I started in supply chain, the position that was presented afforded me the opportunity to utilize my clinical and business skills with the goal to maximize relationships that I had cultivated over the years as a critical care nurse and leader. Healthcare was going through a transformative change with the introduction of diagnosis-related groups (DRGs) and managed care impacting the way hospitals and ultimately physicians would be paid. The job description was for a clinical resource manager—a novel concept at the time.