H-ISAC TLP Clear Threat Briefing Protecting Against Malicious Use of Remote Monitoring and Management Software

On January 25, 2023, the Cybersecurity and Infrastructure Security Agency (CISA), National Security Agency (NSA), and Multi-State Information Sharing and Analysis Center (MS-ISAC) (hereafter referred to as the “authoring organizations”) released this joint Cybersecurity Advisory (CSA) to warn network defenders about malicious use of legitimate remote monitoring and management (RMM) software. In October 2022, CISA identified a widespread cyber campaign involving the malicious use of legitimate RMM software. Specifically, cyber-criminal actors sent phishing emails that led to the download of legitimate RMM software—ScreenConnect (now ConnectWise Control) and AnyDesk—which the actors used in a refund scam to steal money from victim bank accounts.

View the detailed report below.