TeamSTEPPS Refresher (Virtual)
This new course will cover fundamental TeamSTEPPS tools, reengage your “why”, and jumpstart implementation efforts using human-centered design canvases.
Our 4-week virtual course combines weekly interactive workshops with highly flexible self-paced learning. This course is designed for participants who have completed a Master Training Course in the past and are looking to refresh their knowledge on the TeamSTEPPS content and/or reinvigorate implementation of TeamSTEPPS in their organization. Participants will learn how to identify and activate new insights into team strategy, paving the way to an innovative and sustainable TeamSTEPPS program. Whether you have recently completed your training or have been trained in TeamSTEPPS for years, you will walk away with renewed confidence in your ability to both use and share TeamSTEPPS tools and principles in fresh ways.
Ready to refresh your TeamSTEPPS skills?
Check back for 2024 dates and sign up to stay updated!
Benefits of our TeamSTEPPS Refresher course:
- Interprofessional faculty. Learn from your clinical and non-clinical colleagues who have been using and teaching TeamSTEPPS for years.
- Professional development. Build leadership skills needed to improve quality outcomes, workforce resilience and patient safety.
- Updated curriculum. Get a preview of some new design thinking activities that help translate big ideas into real-world solutions.
- Implementation plan. Finish with a suite of tools and skills to jumpstart your training/rollout plan, along with actionable next steps.
- Tools and resources. Access the latest TeamSTEPPS resources and connect with fellow Master Trainers in our online community.
- New! Master Trainer digital badge. Receive a TeamSTEPPS Master Trainer digital badge you can add to your e-signatures and social media.
Course Schedule and Overview
This course runs for 4 weeks per cohort. Check back for 2024 dates.
The virtual course design is based on several guiding principles: 1) health care professionals need access to flexible learning options that work with busy schedules; 2) live online workshops should be focused on active learning – engaging directly with faculty and peers and learning how to apply tools and skills to a variety of situations; and 3) knowledge transfer is most effective when participants can immediately apply what they learn to their work.
Over the course of 4 weeks, participants will be re-introduced to a selection of TeamSTEPPS tools and principles, chosen for their proven effectiveness and universal appeal. Alongside these tools, participants will be guided and supported in project-based learning for the development or refinement of their TeamSTEPPS implementation plan. In this highly interactive course, participants will learn the foundational skills to assess their organization’s needs, engage with colleagues and build ownership within their organizations. On Tuesdays, participants and faculty will come together for a live workshop to review, apply, share and collaborate.
Detailed Course Schedule
View weekly details including topics and live session dates
Registration
This course is designed for participants to attend as individuals or in teams. The curriculum is best suited for those who have completed a TeamSTEPPS Master Training course in the past and are looking to refresh their knowledge on the TeamSTEPPS content, stay current with curriculum innovations and/or reinvigorate implementation of TeamSTEPPS in their organization.
The registration fee is $400 per person. This fee includes access to course materials and a TeamSTEPPS Master Trainer digital badge. Both individual Master Trainers and teams of Master Trainers are welcome. Attending as a team has the added value of enabling more productive discussions regarding TeamSTEPPS at your organization. For teams of 3 or more attending the same course, we offer a team discount of $50 off each person's registration, dropping the price to $350 per person. To get the team discount, please email teamtraining@aha.org to receive instructions before registering. To pay by invoice, please complete the Invoice Request Form and email it to teamtraining@aha.org to receive instructions before registering.
If you registered for this course but can no longer attend, you may send a substitute or request a refund. View our substitutions, cancellations and refunds policy to learn more.
Registration for this course is currently closed. Check back for updates on 2024 dates!
Course Faculty
Jennifer Braun, MPH
Director, Workforce and Organizational Development
AHA Center for Health Innovation, American Hospital Association
Rhonda Fischer, RN BSN, CEN
Team Training Clinical Program Lead
AHA Center for Health Innovation, American Hospital Association
Additional Course Details
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This course is designed for participants to attend as individuals or in teams. The curriculum is best suited for those who have completed a TeamSTEPPS Master Training course in the past and are looking to refresh their knowledge on the TeamSTEPPS content, stay current with curriculum innovations and/or reinvigorate implementation of TeamSTEPPS in their organization.
Both individual Master Trainers and teams of Master Trainers are welcome. Attending as a team has the added value of enabling more productive discussions regarding TeamSTEPPS at your organization. The course is taught by an interprofessional faculty team who will ensure that course examples and discussions are relevant and useful to participants from all backgrounds and levels of implementation.
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The format for this course includes:
- Live workshops where our faculty will review key concepts, facilitate opportunities to practice what you have learned and problem-solve with you and your peers
- Design-thinking exercises to help participants lead strategic conversations, brainstorm innovative ideas, and design impactful change
- Peer-to-peer learning through live discussions and online/interactive comment sections with participants from around the country
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This course will cover the following learning objectives:
- Identify common communication and teamwork related challenges in health care
- Refresh on the core TeamSTEPPS tools and how they can help to overcome these challenges
- Learn and practice how the tools can be effectively implemented in the health care setting
- Experience implementation planning tools based on human-centered design principles
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The amount of time to be dedicated to this course each week includes:
- Approximately 30 minutes for self-paced learning (homework, online discussions, etc.)
- One 90-minute live workshop session on Zoom, led by our faculty
- Any time you choose to dedicate to working on your change project – as this process is completely self-paced, determined by personal goals and highly variable between participants, there will be no continuing education credit offered for these activities
In order to effectively participate in the course, attendees will need to join the AHA Team Training Mighty Network, our online community platform. Our Mighty Network is where participants will have access to all course materials and be able to connect with both course faculty and fellow learners. More details on how to use our Mighty Network will be provided after registration.
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Every participant that completes all course requirements will earn their TeamSTEPPS Master Trainer digital badge, showing proof of completion and Master Trainer status. Your digital badge is a representation of your TeamSTEPPS skills, combined with a verifiable description of what it took to reach your TeamSTEPPS Master Trainer status.