
TeamSTEPPS Refresher (Virtual)
AHA Team Training | Virtual | July 16 - August 6, 2024
This workshop will cover fundamental TeamSTEPPS tools, reengage your “why”, and provide innovative ideas for teaching and implementing the TeamSTEPPS 3.0 tools.
Our 4-week virtual workshop combines weekly interactive, live sessions with highly flexible self-paced learning. This course is designed for participants who have completed a Master Training Course in the past or have been exposed to TeamSTEPPS and are looking to refresh their knowledge on the tools and principles and/or reinvigorate implementation of TeamSTEPPS in their organization. Participants will identify and activate new insights into team strategy, paving the way to an innovative and sustainable TeamSTEPPS program. Whether you have recently completed your training or you are a TeamSTEPPS veteran, you will walk away with renewed confidence in your ability to both use and share TeamSTEPPS tools and principles in fresh ways.
Ready to refresh your TeamSTEPPS skills?

Benefits of our TeamSTEPPS Refresher course:
- Interprofessional faculty. Learn from your clinical and non-clinical colleagues who have been using and teaching TeamSTEPPS for years.
- Professional development. Build leadership skills needed to improve quality outcomes, workforce resilience and patient safety.
- Innovative curriculum. Experience design thinking exercises that enhance real life application of implementation strategies.
- Implementation plan. Finish with a suite of tools and skills along with actionable next steps.
- Tools and resources. Access the latest TeamSTEPPS resources such as slides, exercises and other materials that you can immediately use with your teams without having to reinvent the wheel.
Workshop Schedule and Overview
This workshop runs for 4 weeks per cohort.
The virtual workshop design is based on several guiding principles: 1) health care professionals need access to flexible learning options that work with busy schedules; 2) live online workshops should be focused on active learning – engaging directly with faculty and peers and learning how to apply tools and skills to a variety of situations; and 3) knowledge transfer is most effective when participants can immediately apply what they learn to their work.
Over the course of 4 weeks, participants will be re-introduced to a selection of TeamSTEPPS tools and principles, chosen for their proven effectiveness and universal appeal. In this highly interactive workshop, participants will learn the foundational skills to assess their organization’s needs, engage with colleagues, and build ownership within their organizations. On Tuesdays, participants and faculty will come together for a live workshop to review, apply, share and collaborate.
Detailed Course Schedule
View weekly details including topics and live session dates
Registration
This workshop is designed for participants to attend as individuals or in teams. The curriculum is best suited for those who are looking to refresh their knowledge on the TeamSTEPPS content, stay current with curriculum innovations and/or reinvigorate implementation of TeamSTEPPS in their organization.
The registration fee is $500 per person which includes access to all workshop materials. Both individuals and teams are welcome. Attending as a team has the added value of enabling more productive discussions regarding TeamSTEPPS at your organization.
For teams of 3 or more attending the same workshop, we offer a team discount of $50 off each person's registration, dropping the price to $450 per person. To get the team discount, please complete online registration for all team members in a single session. The team discount will be automatically applied after the 3rd team member is added. If you would like to add team members, please email TeamTraining@aha.org to receive instructions.
If you registered for this course but can no longer attend, you may send a substitute or request a refund. View our substitutions, cancellations and refunds policy to learn more.
Course Faculty

Jennifer Braun, MPH
Director, Workforce and Organizational Development
AHA Center for Health Innovation, American Hospital Association

Rhonda Fischer, RN BSN, CEN
Team Training Clinical Program Lead
AHA Center for Health Innovation, American Hospital Association