AHA Member User Stories

Insights From AHA Members

Hear from hospital leaders about how the AHA Digital Pulse positively impacted their initiatives and perspectives on their digital capabilities. Discover how critical access rural hospitals moved quickly to assess their organization’s digital readiness, identify priorities and launch a strategy for success – all at lightning speed – at a time when the pandemic called for greater digital engagement.

The COVID-19 pandemic continues to threaten our country and strain many hospitals and health systems. To continue treatment for psychiatric and substance use disorders during the pandemic, behavioral health providers have re-engineered care processes, developed new care protocols, created COVID-19-positive psychiatric units, and utilized digital solutions, including telepsychiatry, more broadly than ever before.

WEBINAR | How Digital Can Enable an Effective Behavioral Health Strategy

A sound digital strategy is essential for driving results, but it can be challenging to know how to prioritize digital initiatives for the greatest impact. Hear how Lexington Regional Health Center, a Critical Access Hospital in central Nebraska, moved quickly under the leadership of CEO Leslie Marsh to assess the organization’s digital readiness, identify priorities and launch a strategy for success – all at lightning speed.

WEBINAR | Fast-track your digital strategy to drive results

Hospitals face immediate challenges to stand up virtual approaches to address the COVID outbreak. The American Hospital Association developed a resource hub to help hospitals scale up quickly.

Resource hub to help hospitals quickly roll out virtual health tools

Hear how a critical access hospital in central Nebraska moved quickly to assess their organization’s digital readiness, identify priorities and launch a strategy for success – all at lightning speed – at a time when the pandemic called for greater digital engagement.

Lexington Regional Health Center's Digital Front Door Journey

Hear how a critical access hospital in Minnesota’s North woods, moved quickly to assess their organization’s digital readiness, identify priorities and launch a strategy for success – all at lightning speed – at a time when the pandemic called for greater digital engagement.

Digital Front Door An Ideal Digital Consumer Experience

How Riverwood Healthcare Center (RHCC) in Aitkin, Minn., quickly deployed Zoom for Business to virtually treat patients amidst the coronavirus pandemic.

Rapid Deployment of Telehealth Services For Rural Hospitals

Discover What Good Looks Like

Let their journeys guide your digital advancements as you optimize your Behavioral Health, Digital Front Door and COVID-19 capabilities. By evaluating their organizations' capabilities in specific areas, AHA members can see where they stand against their peers. The Digital Pulse will clearly and efficiently show what “good” looks like in the field and will point you toward those organizations that are performing well on specific measures.

Digital Tools Can Help Address COVID-19

AHA’s Center for Health Innovation, discusses successful digital response strategies and lessons learned with AVIA and Verily.

“The Digital Pulse was really important for our organization. We’re a stand-alone community hospital... so the assessment was important for us to know not only what our current state is, but to help us have a path going forward so that we could avoid those multiple distractions that are always out there.”

Dave Schreiner

President and CEO, Katherine Shaw Bethea Hospital

“We will be using the information that we learned from piloting of the pulse, a product, in our next strategic plan to determine where we want to go and how we can improve our digital front door, make care more available to our population.”

Marty Fattig

President and CEO, Nemaha County Hospital

“.. being a part of that pilot project was being able to network with other folks and talk through, “Well, if we did want to go a specific direction, do we have the know-how and knowledge where we didn’t before?” And now we do as a result of participating in the Digital Pulse.”

Leslie Marsh

President and CEO, Lexington Regional Health Center

Consumerism