Hip/Knee Center of Excellence

Kishwaukee Hospital, DeKalb, Ill., created a total knee and hip joint replacement center of excellence. The multidisciplinary team focused on 20 core elements that fell into four implementation categories—structure, people, processes and results. Standards of practice and evidence-based clinical pathways were established that have a direct impact in thwarting off complications. This venture not only improved quality of care, but substantially impacted the cost of care. Multiple performance metrics were monitored to evaluate the impact on the patient experience. Read the whole case study below (click 'view item').

This case study is part of the Illinois Hospital Association's annual quality awards. Each year, IHA recognizes and celebrates the achievements of Illinois hospitals in continually improving and transforming health care in the state. These hospitals are improving health by striving to achieve the Triple Aim--improving the patient experience of care (including quality and satisfaction); improving the health of populations; and reducing the per capita cost of health care.

Award recipients achieve measurable and meaningful progress in providing care that is:

• Safe
• Timely
• Effective
• Efficient
• Equitable
• Patient-centered

(The Institute of Medicine's six aims for improvement.)