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Trustee Articles

Task Force on Ensuring Access in Vulnerable Communities

The American Hospital Association (AHA) Board of Trustees, in 2015, created a task force to address these challenges and examine ways in which hospitals can help ensure access to health care services in vulnerable communities. The task force considered a number of integrated, comprehensive strategies to reform health care delivery and payment. Their report sets forth a menu of options from which communities may select based on their unique needs, support structures and preferences.
Trustee Articles

Leadership Role of Nonprofit Health Systems in Improving Community Health

This report discusses the complex challenges involved in community health improvement and makes the case for why health systems should take a substantial role in the multi-sector collaboration needed to achieve significant impact.
Trustee Articles

IT as a Strategic Resource

Information technology can be the catalyst in transforming the health care delivery system
Trustee Articles

Health Care 2.0 and Beyond

A three-stage framework can help boards to identify information technology priorities
Trustee Articles

Board's Role in Managing a Crisis

The hospital's board chair picks up the phone in his office at TriState Bank headquarters. The CEO’s voice on the other end of the line is stark and serious. “The medical executive committee just gave me a unanimous no confidence vote,” he says. “They’re complaining about closed communications and aloofness. And the Gazette called and wants to talk about my compensation."
Dashboards/Scorecards

A Comparison of External Quality and Safety Scorecards

A Comparison of External Quality and Safety Scorecards
Samples Agendas

Board Quality and Safety Committee Orientation: Sample Agenda

How well boards govern is influenced by a number of factors, among them, the knowledge and skills board members bring to their work.
Board Checklists

Governance Quality Engagement Diagnostic

This diagnostic is designed to help boards and organization leaders identify challenges that may be impeding efforts to improve quality. Developed by Jim Conway, this resource draws on 20 years of personal governance experience as well as learning from the literature and the shared experience of trustees, executives, patients, family members, staff, teachers, and students.
Trustee Articles

Governing in the New Quality, Safety Landscape

For effective oversight, boards must engage at three levels: see, own and solve.
Trustee Articles

Ten Ways to Improve the Board's Use of Quality Measures

Hospital and health system boards are being overwhelmed by hundreds of quality indicators from numerous sources. Many are required or linked to payment incentives, but some are part of voluntary improvement programs. Amidst the deluge of numbers, leaders could miss valuable, potentially actionable information.