AI-powered Ambient Intelligence

Executive Dialogue

Reducing clinician burnout, improving physician satisfaction and enhancing patient care

The COVID-19 pandemic’s crushing impact on well-being and mental health has further exacerbated the burnout crisis among clinicians. This additional strain has made administrative burdens and lack of time for patient-centered care — existing contributors to burnout and dissatisfaction — worse. Artificial intelligence (AI) technologies can help alleviate clinical documentation burdens by adding time for face-to-face patient care and converting time-consuming, labor-intensive, and often inefficient tasks and functions into actionable information to produce better outcomes.

This executive dialogue examines how AI and ambient intelligence can, without the need for mouse and keyboard, automatically document care and place it directly into the electronic health record (EHR), allowing clinicians to spend more time with patients and alleviating administrative requirements. It also explores current barriers to AI and ambient technology adoption and how organizations can achieve clinician support and buy-in.