Duke University Laboratory Leaders Deliver During the Pandemic

Executive Briefing

Clinical Laboratories at Duke University Health System quickly ramped up their testing capacity in the face of a surging pandemic, staying ahead of supply chain interruptions with transparent communication and helpful partnerships.

Laboratory leaders’ response to the crisis helped them forge a stronger relationship with health system leaders and afforded themselves greater leadership opportunities while improving the system’s overall perception of laboratory medicine. Their handling also prompted a fundamental shift in how the health system responds to disasters.