On Thursdays, we will highlight an oral history featuring health care leaders who shaped the past and laid the foundation for the future. Since 1978, the AHA has conducted more than 100 interviews as part of this project and transcripts are available in the oral history collection on the AHA’s Resource Center webpage. The following oral history with Paul Batalden, M.D.

Paul B. Batalden, M.D., a physician and later a professor at Dartmouth, pioneered the application of quality improvement principles in the health care field, thus transforming the world’s thinking about health care quality. Before testing these concepts on a large scale at the Hospital Corporation of America, Batalden served as director of the Bureau of Community Health Services in the U.S. Public Health Service – in which he received an award from the National Medical Association recognizing his contribution to minority populations through the Neighborhood Health Center program.   

In this oral history, Batalden reminisces about the importance of teaching quality concepts earlier in the health professional’s career, the founding of the Dartmouth Institute, the publication of the Dartmouth Atlas, and the contributions of the many individuals who became enthusiastic about these new quality concepts, both in the United States and abroad.

To read the full oral history transcript, click here.

Headline
The Environmental Protection Agency March 13 released a proposed rule to revise and rescind requirements on emissions from commercial facilities that…
Headline
The AHA commented March 13 on the Centers for Medicare & Medicaid Services’ proposed Notice of Benefit and Payment Parameters for 2027. The…
Headline
The Medicare Payment Advisory Commission March 12 released its March 2026 report to Congress, which includes its recommended payment rates for hospital…
Headline
There have been 1,362 confirmed measles cases nationwide this year, according to the latest data published today by the Centers for Disease…
Headline
The AHA will host a webinar March 19 at 1 p.m. ET that will explore how leaders are improving retention, physician well-being and coverage…
Perspective
Public
A hospital patient from the 1990s would likely marvel at the pace of progress in health care just a generation later. America’s hospitals and health systems…