Transforming Ed Teamwork to Achieve Great Results and Other Lessons Learned for Success

March 14, 2018

At Inova Fairfax Medical Campus, we have created an environment where all staff and physicians embrace TeamSTEPPS and connect it to improving patient care. Effective communication across disciplines is essential to our key results for an “exceptional patient experience” and “a great place to work” as well as our journey to High Reliability to prevent harm to patients. This webinar shares two successful initiatives involving a Level 1 Trauma Emergency Department as well as key lessons learned with deployment of TeamSTEPPS in a large medical center. Dr. Tanveer Gaibi, MD, Medical Director for Emergency Medicine and Chandra Garcia, BSN, RN, Clinical Director for the Emergency Department present their collaborative leadership model for teamwork and improved patient outcomes in the care of sepsis patients. Dr. Rishi Garg, MD, Associate Chief Medical Officer presents the “Cross-Department Collaboration” program developed between the Emergency Department and Hospitalists using TeamSTEPPS and clinical simulation to improve communication and collaboration for patient care. Success with these and all TeamSTEPPS programs requires strong leadership engagement at every level of the organization. Kathy Helak, MSN, RN, FACHE, Director, Quality and Performance Outcomes, shares lessons learned and essentials for leadership success and integration into practice.

Learning Objectives:

• Understand effective and practical application of TeamSTEPPS in the Emergency Department to improve the management of sepsis
• Understand effective methods for engaging clinicians and applying TeamSTEPPS training between departments
• Understand leadership essentials for successful TeamSTEPPS integration into practice