Fostering Resilience to Cultivate Change: Our Team Training Journey

May 9, 2018

Are you embarking on a TeamSTEPPS implementation to improve teamwork, communication and safety culture? Afraid of overwhelming an already overly taxed team with yet another initiative? Learn how Duke Raleigh, a community hospital undergoing rapid organizational change, gauged departmental readiness for TeamSTEPPS training and successfully used personal resilience-enhancing activities to positively combat staff burnout. This webinar provides an opportunity to participate in a resilience activity you can use to engage your team. The presenters on this webinar will be Tammi Hicks, DNP, RN, CEN, NE-BC and Melissa Sullivan, MHA, BSN, RN, Duke Raleigh Hospital.

Learning Objectives:

• Describe the implementation plan utilized for this TeamSTEPPS project
• Discuss techniques to enhance resilience prior to implementing TeamSTEPPS
• Discuss the project outcomes and the impact on the elements of the safety culture