Improving Patient Safety Through Timely and Accurate Medication Reconciliation

The heart failure quality improvement team set out to improve scores on heart failure core measures. In fiscal year 2010, the hospital's failure rate was 42 percent, with a high of 63 percent in November 2010. This project focused on improving the health of hospitalized patients by increasing medication safety.

The heart failure quality improvement team set out to improve scores on heart failure core measures. In fiscal year 2010, the hospital's failure rate was 42 percent, with a high of 63 percent in November 2010. This project focused on improving the health of hospitalized patients by increasing medication safety.

The team's work led to an overall rate reduction of errors related to medication reconciliation in hospitalized patients of 13 percent in March 2012.

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This case study is part of the Illinois Hospital Association's annual quality awards. Each year, IHA recognizes and celebrates the achievements of Illinois hospitals in continually improving and transforming health care in the state. These hospitals are improving health by striving to achieve the Triple Aim--improving the patient experience of care (including quality and satisfaction); improving the health of populations; and reducing the per capita cost of health care.

Award recipients achieve measurable and meaningful progress in providing care that is:

  • Safe
  • Timely
  • Effective
  • Efficient
  • Equitable
  • Patient-centered

(The Institute of Medicine's six aims for improvement.)